Refund Policy for Watch Museum:
- Return Policy:
- Watch Museum accepts returns within 30 days of the purchase date.
- To be eligible for a return, the item must be unused and in the same condition as when received.
- Customers must provide proof of purchase for any returns or exchanges.
- Refund Process:
- Once the returned item is received and inspected, Watch Museum will send an email notification regarding the approval or rejection of the refund.
- If approved, the refund will be processed to the original method of payment within a certain number of days.
- Non-Refundable Items:
- Customized or personalized items are non-refundable.
- Any item not in its original condition or missing parts for reasons not due to Watch Museum’s error is non-refundable.
- Shipping Costs:
- Customers are responsible for paying their own shipping costs for returning items.
- Shipping costs are non-refundable.
Terms of Service for Watch Museum:
- Quality Assurance:
- Watch Museum guarantees the authenticity and quality of all antique watches sold.
- Each watch undergoes meticulous inspection and authentication processes.
- Product Availability:
- The availability of antique watches on the website is subject to change without prior notice.
- In case an ordered item becomes unavailable, customers will be notified and provided with alternatives or a refund.
- Privacy Policy:
- Watch Museum values customer privacy and ensures the protection of personal information.
- Customer data will not be shared with third parties without consent.
- Customer Service:
- Watch Museum provides responsive customer service to address any inquiries or concerns.
- Customers can contact customer support via phone or email during business hours.
- Intellectual Property:
- The content on the Watch Museum website is protected by intellectual property laws and is intended for personal use only.
- Reproduction or distribution of content without permission is prohibited.
- Modification of Terms:
- Watch Museum reserves the right to modify or update the terms of service at any time.
- Customers will be notified of any significant changes.
By making a purchase from Watch Museum, customers acknowledge and agree to abide by the refund policy and terms of service outlined above.