Refund Policy and Terms of Service:

Refund Policy for Watch Museum:

  1. Return Policy:
    • Watch Museum accepts returns within 30 days of the purchase date.
    • To be eligible for a return, the item must be unused and in the same condition as when received.
    • Customers must provide proof of purchase for any returns or exchanges.
  2. Refund Process:
    • Once the returned item is received and inspected, Watch Museum will send an email notification regarding the approval or rejection of the refund.
    • If approved, the refund will be processed to the original method of payment within a certain number of days.
  3. Non-Refundable Items:
    • Customized or personalized items are non-refundable.
    • Any item not in its original condition or missing parts for reasons not due to Watch Museum’s error is non-refundable.
  4. Shipping Costs:
    • Customers are responsible for paying their own shipping costs for returning items.
    • Shipping costs are non-refundable.

Terms of Service for Watch Museum:

  1. Quality Assurance:
    • Watch Museum guarantees the authenticity and quality of all antique watches sold.
    • Each watch undergoes meticulous inspection and authentication processes.
  2. Product Availability:
    • The availability of antique watches on the website is subject to change without prior notice.
    • In case an ordered item becomes unavailable, customers will be notified and provided with alternatives or a refund.
  3. Privacy Policy:
    • Watch Museum values customer privacy and ensures the protection of personal information.
    • Customer data will not be shared with third parties without consent.
  4. Customer Service:
    • Watch Museum provides responsive customer service to address any inquiries or concerns.
    • Customers can contact customer support via phone or email during business hours.
  5. Intellectual Property:
    • The content on the Watch Museum website is protected by intellectual property laws and is intended for personal use only.
    • Reproduction or distribution of content without permission is prohibited.
  6. Modification of Terms:
    • Watch Museum reserves the right to modify or update the terms of service at any time.
    • Customers will be notified of any significant changes.

By making a purchase from Watch Museum, customers acknowledge and agree to abide by the refund policy and terms of service outlined above.